

I think they care about their customers just about as much as they care about making money, and aside from GOG, the competition simply does not. It’s a pretty good demonstration to how capitalism has failed us, to be honest, because any of those competitors would have been able to compete if they hadn’t treated their customers like shit.
Now if only I could get a meaningful reply to a bug preventing complete account deletion, either on github or from support. It seems they modeled their support structure on Google’s.