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1 month agoJust another anecdote but I used to travel the country for work and it did feel like more and more McDonalds would not let you place an order with a person inside. I specifically remember this happening in 4 different cities in Florida.
The latter - everything normal inside, but only one register and nobody manning it. When I asked if I could place an order I was told they only take orders through the kiosks. This was between 2 and 3 years ago but I experienced it in multiple locations.