We have always used the official Guild Wars 2 Twitter account as our primary place to give players updates and information on emergent game issues, among many other things. What made this channel so useful was that it allowed us to communicate quickly and succinctly, and our entire community could see the updates regardless of whether they had a Twitter account.
We are not able to predict how future updates to Twitter’s policies may impact our official account’s availability, and it’s important to us that all players have a reliable source of news about the game, your accounts, and our studio. We will continue to communicate on Twitter like we have previously, but we will make our news and announcements forum our first location for “breaking news” on issues that affect things like the live game service. The Guild Wars 2 forums are visible regardless of registration or login, and we will keep it that way.
You can also keep an eye on our bug forum for regular game bugs, use our dev tracker to keep an eye on official developer posts, or enable notifications in any forum using the “follow” button to stay up to date.
I would love if every company just hosted their own small mastodon instance but at the end of the day, their goal is to also reach as much of an audience as possible and mastodon has probably less than 1% of their playerbase. Even threads got millions of users in one day, more than the entire fediverse combined in the last decade. It’s the same situation like windows vs linux except even more skewed towards big corporations.
Hopefully it happens one day when mastodon gets big and stable enough.