It’s gotten rather absurd. If my interaction is with a kiosk short of being handed something, it’s an insulting extra step. I’m already paying the price for my employer’s pay scale … I can’t take on someone else’s stinginess.

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  • Stillhart@lemm.ee
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    1 year ago

    The tipping for Uber Eats/Door Dash drives me up a wall. If I’m getting one small bag of food, why would I pay the delivery driver a percentage of the cost of the food? Why should a delivery from Chez Snooty tip more than a delivery from McDonalds if they’re both the same amount of work for the delivery driver and they’re providing the exact same service?? Now the LOWEST option in the app that’s not custom is 18% and it defaults to 20%. WTF?? I already pay extra for the delivery!! You’re supposed to use that money to pay your employees. If you can’t, then your business model isn’t sustainable!

    /deep breath

    • ɔiƚoxɘup@beehaw.org
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      1 year ago

      This is exactly why I just don’t use these services at all. It’s not good for me, it’s not good for their employee, it’s not good for the place that I’m buying the stuff from, it’s only good for GrubHub or Uber eats or whatever the fuck. It’s rent seeking behavior pure and simple.

    • Seasoned_Greetings@lemm.ee
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      1 year ago

      If you can’t, then your business model isn’t sustainable!

      It’s this. Without the tip (or a higher upcharge in delivery fee to earmark some for the driver) there’d be no incentive for drivers to take the job. If the company didn’t take the delivery fee, there’d be no structure, like apps or a unified company distributing tax papers, etc.

      Beyond that, since drivers typically choose which individual jobs to pick up, there’d be no incentive to take larger or more distanced orders.

      The problem is that the business model doesn’t work in the first place and is largely on life support being propped up by tipping culture.

    • papertowels@lemmy.one
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      1 year ago

      Fwiw, tipping based on price is probably intended to be a heuristic for tipping based on volume or difficulty - someone who orders 4 meals from McDonald’s should tip more than someone who orders one.