I found a lot of things in this review pretty spot on, and am curious if others feel the same. I do still regularly play one MMO which I love (GW2), but dumped all the others I used to play since I got fed up with their obvious shift to practices he discusses here. While Anet may be guilty of employing some, they are not imho deliberately destroying the play experience just to sell you a workaround since in game achievement tracks are still the primary focus.
I agree on all of the above. But they still don't provide anything resembling a service. They just call these things live services to disguise bad products.