I banned a subscriber from one of my communities today for repeatedly breaking the rules. I also blocked them because I find them aggressive and argumentative and I’m not here for that personally. But what happens when their ban from the community ends and they decide to post in the community again? Will I still see their posts as mod? Will I only see them if someone reports them for breaking the rules again? Do I need to unblock users in order to moderate my community properly? Thanks!

  • RoundSparrow@lemmy.ml
    9·
    1 year ago

    I did some testing with the latest code, main GItHub…

    If you are a non-admin moderator of a community and you block a user in your community, their post is indeed hidden (filtered, not even sent) when you load the list of new posts for that community.

    I am working on getting my testing code neat enough so that these kind of behaviors are documented and changes to them trigger testing alterations.

    • SomeoneElse@lemmy.worldOP
      7·
      1 year ago

      Thank you for that! I don’t understand all of those terms but I got the gist! For what my opinion is worth, I think blocking a user as a mod should only block them from communities you don’t moderate. Or moderators should be advised to create separate mod/user accounts.

      Do you know what happens if someone I’ve previously blocked, then posts to a community I moderate? I was a user before I was a mod and blocked unpleasant people. Could they be making posts or commenting on threads within my communities and I’m not even seeing them? That really interferes with my ability to mod.

      • RoundSparrow@lemmy.ml
        5·
        1 year ago

        > Could they be making posts or commenting on threads within my communities and I’m not even seeing them?

        correct. When you view the list of posts in the community, that person’s posts are not sent to you by lemmy_server. So they would fly under your moderation radar.

  • BrooklynMan@lemmy.mlEnglish
    7·
    1 year ago

    That’s actually a really good question. I can’t answer for certain, but, sine moderation on lemmy isn’t particularly sophisticated yet, I think it’s safe to assume that you’re not going to be able to see them, even as mod, if you have them blocked personally.

    if that’s the case (most likely), your most likely tow choices are to either permaban them from your community or to live with leaving the user un-blocked for moderation purposes.

    one third option would be to mod your community with an alt account or appoint some other user to help out…

    • SomeoneElse@lemmy.worldOP
      2·
      1 year ago

      I haven’t modded on another site before and I was starting to wonder how people do it! When I initially tried to ban the user I was only offered the option to block them, presumably because no one had reported their comments. That prevented me from seeing the comments that needed to be deleted. I had to unblock the user, report their comments myself (from my mod account, reporting them to me) and then delete the rule breaking comments and ban them.

      For the sake of transparency I’d rather not use a different account to comment on posts in my communities, but if I have to then so be it. I’ll use the same username on a different instance. I feel like I should be able to delete comments or ban subscribers while browsing posts from my mod account though. Reporting comments to myself seem ridiculously inefficient.

      Thanks for your suggestion!

      • BrooklynMan@lemmy.mlEnglish
        3·
        1 year ago

        I just looked at the mod log— ew… I can see what you’re dealing with there. I suggest you just permaban them, as I doubt they’re going to change their behavior. also, keep an eye out for similar comments/commenting styles that might be indicative of alts (alt accounts).

        btw, as mod, you can just ban a user right from their comments— you don’t need to report them yourself!

        also, for more advice/help, you can consult the Lemmy Moderation Support room on the Lemmy Space on Matrix (link in the sidebar!)

        • SomeoneElse@lemmy.worldOP
          2·
          1 year ago

          I thought they were coming at me a bit hard, they just wanted to argue with (and insult) me about anything they could. But tbh I can be a bit sensitive so I held off banning them for longer than I might have done if another user reported them for the same thing. Thank you for the reassurance that I wasn’t being reactionary because my feelings were hurt.

          I don’t know what I’m missing but I can’t see options to delete/ban while browsing. I usually browse from IOS apps and open lemmy in my phone browser to mod but I used my laptop for this and still couldn’t see it. Also, I’m only given the option to ban for a set number of days, there’s no permaban option. Do I just put a high 4 digit number in?

          I will definitely join the mod support you mentioned, and again, thank you for your help!

          • BrooklynMan@lemmy.mlEnglish
            1·
            1 year ago

            if you click this:

            you get this:

            this is from the community I moderate on lemmy.ml. maybe it’s different for communities on lemmy.world?

            • SomeoneElse@lemmy.worldOP
              2·
              1 year ago

              I don’t. On safari iOS and chrome on MacBook I click the three dots and see this:

              There’s only the option to block or report, not remove or ban. I tried it on more than one comment. Interestingly I am given ban and remove options on the Lemmios app:

              These are using the same account, viewing the same thread on the same community. Maybe it’s a lemmy.world problem?

              • BrooklynMan@lemmy.mlEnglish
                1·
                1 year ago

                it must be a lemmy.wold thing. each instance does things a little bit differently, but, hey, at least you found a shortcut with the app!